Thank you for visiting StatusChecker.co.za. Your privacy is important to us. This Privacy Policy outlines how we collect, use, store, and protect your information when you access our website or use our services. We follow responsible data-handling practices and aim to comply with South Africa’s Protection of Personal Information Act (POPIA).
Information We Collect
We collect personal and non-personal data to provide you with a smooth and secure experience.
Personal Information
Information you may voluntarily provide:
- Full name
- Email address
- Mobile number
- Account details (if applicable)
- Any details submitted via contact forms or service requests
Automatically Collected Data
When you access StatusChecker.co.za, we automatically receive:
- IP address
- Browser and device details
- Pages visited
- Time spent on pages
- Cookies, tracking pixels, and analytical data
This helps us optimise our website and improve user experience.
Information from Third Parties
We may receive information from trusted service providers such as analytics or payment platforms, where permitted by law.
How We Use Your Information
We use your personal information to:
- Provide and personalise our services
- Respond to queries, support requests, or service submissions
- Improve platform functionality and security
- Conduct analytics and performance measurement
- Send service updates or communication related to your activity on the site
- Comply with legal, regulatory, or security obligations
We do not use your data for reasons unrelated to these purposes without your consent.
Cookies & Tracking Technologies
StatusChecker.co.za uses cookies and similar technologies to:
- Enhance navigation and user experience
- Remember preferences
- Deliver relevant content
- Analyse overall site performance
You may disable cookies in your browser. Some functionality may be reduced if cookies are turned off.
Sharing Your Information
We do not sell your personal information.
We only share data with:
- Verified third-party service providers (hosting, analytics, email services, security tools)
- Legal or regulatory authorities if required by law
- Business partners or successors in the event of a merger or acquisition
All third parties are required to protect your information and maintain confidentiality.
Data Protection & Security
We implement industry-appropriate technical and organisational safeguards to protect your data from:
- Unauthorized access
- Loss or theft
- Alteration or misuse
While no method of online transmission is completely secure, we take reasonable steps to ensure your information is safe.
Your POPIA Rights
Under the Protection of Personal Information Act, you may:
- Request access to personal information we hold about you
- Ask for corrections or updates to inaccurate information
- Request deletion of information that is no longer needed
- Object to certain forms of processing
- Withdraw consent (where processing is consent-based)
To exercise these rights, contact us using the details below.
Data Retention
We retain personal information only as long as:
- Required to fulfil the purposes stated in this policy
- Required by law or regulatory requirements
- Necessary for ongoing business or security needs
Data no longer needed is securely deleted or anonymized.
Third-Party Links
Our website may contain links to external websites. We do not control, endorse, or take responsibility for the privacy practices of third-party sites.
9. Children’s Privacy
StatusChecker.co.za is not intended for users under 13 years of age. We do not knowingly collect information from minors.
Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Your continued use of the site signifies acceptance of any updates.
Contact Helpline
If you have questions or requests related to this Privacy Policy, please reach out:
StatusChecker.co.za
Email: [email protected]
Phone: 0800 60 10 11
Address: SASSA HOUSE, 501 Prodinsa Building, Cnr Beatrix and Pretorius Street, Pretoria
Last modified: 6th May, 2025